INFORMATION AND POLICY
- PRICE: Prices shown are list prices and subject to trade discounts. Prices subject to change without notice.
- TERM: Net 30 days from the date of invoice. A 1.5% service charge per month will be applied to all past due invoices.
- MINIMUM ORDER: No minimum order required. But all items are sold in case lots only.
- FREIGHT: Orders equal or over $1,500.00 net will be shipped freight pre-paid via common carrier selected by Yanco. Otherwise will be shipped freight collect or prepaid-add.
- DAMAGES & SHORTAGES: If shortage or damage happens, notify the carrier immediately for inspection, and get a damage/shortage report or signed notification on the bill of lading. Then report to Yanco within 48 hours of receiving. Otherwise it will be the sole responsibility of the customers.
- BACK ORDERS: Back order items from a “Prepaid Order” will be shipped freight prepaid. Back order items from a “Collect Order” will be shipped freight collect or prepaid-add.
- RETURNS: Returns are not acceptable without authorization from Yanco. Authorized returns must be shipped prepaid. Goods must be returned in the original cartons and in resellable condition. Returned goods are subject to a 25% restocking charge. We issue merchandise credit only, no cash refunds.
- NEW ACCOUNT: Cash in advance or C.O.D. on initial orders. To open an account with Yanco, we need 1). Minimum 3 Trade Reference; 2). Bank Reference; 3). A copy of State Resellers Certificate.
- SPECIAL ORDER: Special order items will not be accepted for exchange or return; Special orders require a 50% deposit when ordering.